Frequently Asked Questions
Everything you need to know about shopping at Perfume Network India
Are the perfumes sold on your website 100% authentic?
Yes, we guarantee that all products sold on Perfume Network India are 100% authentic and sourced directly from authorized distributors or the brands themselves.
How long does shipping take within India?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for the rest of India, depending on your location.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can select this option at the checkout page.
What is your return and exchange policy?
Due to the hygiene and personal care nature of perfumes, we only accept returns if the product is received damaged, defective, or incorrect. Please notify us within 48 hours of delivery.
How should I store my perfume to ensure it lasts longer?
To maintain the integrity of the scent, store your perfume bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment in real-time.